- Promotion types and their conditions
- Eligibility and account rules for our offers
- Casino games and their available bonus features
- Responsible gambling
Promotion types and their conditions
Our casino Au21 gives players access to welcome offers, ongoing promotions and game-particular rewards. The available offer changes as our schedule changes, so we publish the live details directly on the promotions page. This allows you to compare the deposit requirement, minimum qualifying bet and expiry window before selecting an offer.
All promotions are subject to their own terms. A welcome offer typically requires an eligible deposit and may be limited to a particular payment method, selected games or a limited period following registration. At casino Au21, we show the conditions before you opt in, and any new bonus or bonus spin is credited solely once the qualifying action is confirmed.
Our usual promotion types include the main ways we reward play. Below are the most useful details, including the rules for each category and what to check before accepting an offer.
| Promotion type | What it includes | Main conditions | Best for |
|---|---|---|---|
| Welcome package | A matched deposit or a selection of bonus funds and free spins | Minimum deposit, qualifying wager and claim period apply | New eligible players |
| Free spins | Spins on a named slot game | Set wager value, eligible game and time limit | Players who want a fixed number of spins |
| Cashback | A percentage of eligible net losses returned over a stated period | Calculation period, qualifying games and maximum amount apply | Regular play with a defined weekly or monthly budget |
| Game-specific reward | A small prize, feature or bonus triggered within an eligible game | Minimum stake and game rules must be met | Players who enjoy a particular title |
| Referral reward | A bonus linked to a successfully registered referral | Referral requirements, account checks and one offer per account apply | Players who introduce friends responsibly |
Our promotions cannot be exchanged for one another. A deposit match may offer a larger total amount but require more qualifying turnover, while free rounds can transfer a lower playthrough requirement. We suggest checking the bonus balance separately from your cashable balance so you can view the amount remaining before each bet is settled.
How we apply promotion terms
We count qualifying bets only after the promotion is activated or the qualifying deposit is completed. Certain games, side bets or payment options may be excluded when the offer states that they do not qualify. If credited bonus funds and cash balance are used in the same wager, we divide it between the two balances following the displayed rules.
Money from the bonus normally need to meet the specified wagering requirement before they can be withdrawn. The requirement applies to the eligible bonus sum, while the percentage used depends on the particular offer. Any winnings from qualifying bonus play go to the applicable promotional balance and stay subject to the same conditions unless the promotion says otherwise.
Eligibility and account rules for our offers
We set account conditions so every offer stays clear and available to eligible there. You must be at least 18 years old, complete registration with accurate information and use only the same account. Where required, we also conduct player-account verification checks that may request proof of identity, address or payment ownership.
Before accepting a promotion, check whether you have already used the same welcome offer, whether the deposit option qualifies and whether one active offer can be used with another. A promotion cannot be applied retroactively unless the bonus page expressly allows a claim after the qualifying activity.
| Requirement | Our condition | What to check |
|---|---|---|
| Age and identity | Players must be 18 or older and verify their identity when requested | Your date of birth and the name on your account |
| One account per player | Duplicate, shared or manipulated accounts are not eligible | Your existing account and household details |
| Minimum deposit | The amount must meet or exceed the amount shown in the offer | The total deposited value, not only your balance |
| Payment eligibility | Only methods named in the promotion can qualify | The payment method selected for your deposit |
| Claim period | The offer must be accepted before its stated deadline | The expiry date and your local time zone |
| Game qualification | Only listed games contribute to bonus wagering | The eligible games and any excluded bet types |
Always make payments through a supported method registered to your account. If we identify a payment discrepancy, we may suspend the promotion and ask for additional verification. We credit no promotion until the deposit has been confirmed and may withdraw or cancel an offer that breaks its terms, such as attempts to combine offers when only one may be active.
Record your claim, participating deposit and offer expiration date. Should the promotion page and promotional email contain conflicting details, the now published terms take priority unless we state otherwise in writing. Our player customer support team can explain how a claim was calculated without changing the original terms.
Casino games and their available bonus features
Our casino game collection includes slot games, table games and dealer in a live game titles, with promotional mechanics linked to the games you pick. A free-spin offer typically limits play to the specified slot and fixes the value of each spin. A deposit match is usually more flexible because eligible games may cover a wider part of our collection.
| Game category | Examples of our content | Bonus feature | Condition to note |
|---|---|---|---|
| Slots | Classic reels, themed slots and feature-driven games | Free spins, multipliers and bonus rounds | Check the fixed spin value and eligible titles |
| Blackjack | Single-hand and multi-hand variants | Selected insurance or side-bet offers | Side bets may have separate qualification rules |
| Roulette | European, American and specialty wheel games | Occasional cashback or rebate | Confirm whether high-risk bets qualify |
| Baccarat | Punto Banco and modern table variants | Percentage-based game rewards | Review the stake range and excluded side bets |
| Live dealer games | Live blackjack, roulette, baccarat and game-show formats | Promotional credits applied to qualifying sessions | Availability depends on the current table schedule |
Game availability may vary by location, and certain features may not be available in every currency. Our free spins are used in the order shown on the offer and expire automatically at the disclosed time unless the promotion states otherwise. For table and live games, a qualifying session must meet the minimum bet shown in the separate offer.
We track eligible wagering in your account balance after you activate a promotion. A game may consume distinct portions of your cash and promotional balances, so it is worth checking the on-screen balance before placing a larger bet. If a bonus expires with unused wagering, the remaining bonus amount is removed from the bonus balance and is not converted into cash.
Responsible gambling
We provide limits on deposits, session reminders and account-management tools so you can keep play within limits that suit you. Promotions should not be treated as guaranteed income, and no playthrough requirement changes the underlying chance of a game. Establish a deposit and loss limit before taking an offer, and step away whenever play stops feeling controlled.
Our help team can assist with account restrictions, including temporary self-exclusion. If gambling is affecting your finances, relationships, sleep or wellbeing, seek support from a recognised local counselling service. The same guidance applies to every player: use only money intended for entertainment, never borrow to play and never chase a previous loss.
At True Blue Wagers, we want every bonus to be easy to understand and useful within a controlled budget. Read the live terms, check the games that qualify and keep your activity within your limits. Our promotions enhance chosen games, but managing your bankroll carefully remains your responsibility throughout.